Privacy Policy

RideGY ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We collect the following types of information:

2. How We Use Your Information

We use your information to:

• Provide and improve our transportation services
• Match riders with nearby available drivers
• Calculate fares based on distance, time, and surge pricing
• Process payments securely through Stripe
• Provide customer support and resolve disputes
• Conduct driver background checks and verification
• Send important notifications about your trips and account
• Improve safety features and emergency response
• Analyze usage patterns to enhance the platform
• Comply with legal obligations

3. Location Data Usage

We collect real-time location data during trips for the following purposes:

• Matching riders with nearby drivers
• Providing turn-by-turn navigation
• Calculating accurate fares based on distance traveled
• Enabling real-time trip tracking for safety
• Supporting emergency assistance and SOS features
• Sharing your location with designated emergency contacts when you activate safety alerts

4. Information Sharing

We share your information only in the following circumstances:

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure payment processing through Stripe (PCI-DSS compliant)
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Trip data and location history are retained for safety, legal, and operational purposes
• Payment records are kept in accordance with financial regulations
• Driver documents are retained for verification and compliance
• Account information is retained while your account is active

7. Your Privacy Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Control location sharing through your device settings
• Download a copy of your data

To exercise these rights, please contact us at info@thetechxpert.com

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of RideGY after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: